Business Management
Small Business Management
Build stronger systems, manage your team and keep your business moving forward. Learn through focused lessons, reflection exercises and a practical assessment.
What you’ll take away
Design reliable business processes
Lead a small team effectively
Measure meaningful performance indicators
Your learning journey
01Business operations
Build your understanding of business operations through a focused lesson, a reflection activity and practical examples for your business.
02Managing people
Build your understanding of managing people through a focused lesson, a reflection activity and practical examples for your business.
03Customer experience
Build your understanding of customer experience through a focused lesson, a reflection activity and practical examples for your business.
04Measuring performance
Build your understanding of measuring performance through a focused lesson, a reflection activity and practical examples for your business.
YOUR INSTRUCTOR · SAMPLE PROFILE
Grace Wanjiku
Entrepreneurship and business training facilitator